Before your visit
Start with a plan, and know what to bring.
- Appointment coordination with your chosen hospital
- Preparation and document checklists
- Local route and transport planning
I'm Tom, based in Shenzhen. I help international visitors and residents prepare for hospital appointments, navigate the practical steps and attend their visits with local support.
Tell me your preferred date, the hospital if you have one in mind, and what you'd like help with.

Clear preparation and practical next steps.
Help with arrangements and everyday questions.
Personal support through your hospital visit.
HOW I CAN HELP
Practical support before, during and after your hospital visit, shaped around what you need.
Start with a plan, and know what to bring.
A familiar local presence, from arrival onward.
Keep the practical details moving.
Medical questions, report interpretation and treatment decisions stay with your hospital and qualified healthcare professionals.
HOW IT WORKS
Share your preferred date, hospital if known, and the help you have in mind.
We'll discuss the practical arrangements and check my availability.
Receive a clear agreement on timing, support and fees before booking.
I'll help with your visit in Shenzhen, within our agreed arrangements.
Appointments, departments and medical arrangements are subject to hospital confirmation.
MEET YOUR LOCAL GUIDE
I'm Tom. Shenzhen is home.
I've spent around 13 years in international business, working across languages and cultures. That experience shapes how I help: clear communication, careful preparation and attention to the practical details.
I know Shenzhen's routes and transport, and I can help you work through appointment arrangements, documents and the steps at the hospital. You'll speak directly with the person who will support you.
Get in touch with meA FEW THINGS TO KNOW
Have a different question?
Just ask Tom.
English-speaking residents, business visitors and other visitors who need practical help with a hospital visit in Shenzhen. You can also contact me before travelling from a nearby city or from overseas.
Yes. I can help communicate appointment requests and coordinate practical arrangements with your chosen hospital. Availability, department suitability and appointment acceptance are confirmed by the hospital; a particular doctor or slot cannot be guaranteed.
Yes, subject to my availability and hospital access rules. We agree the meeting point, timing, duration and support before booking. Waiting times depend on the hospital.
I help with practical communication about appointments, check-in, directions, documents and payment arrangements. This is not certified medical interpretation. For clinical discussions or consent, we need to confirm suitable support with the hospital or a qualified professional.
After we discuss your visit, I confirm the scope, duration and fee in writing before you book. Any additional time or services require a separate agreement. There is no payment collected on this website.
No. Consultation, examination, medication and other hospital charges are separate and paid directly to the hospital. Transport and other outside costs are also separate unless explicitly included in our agreement.
No. I provide independent, non-medical coordination and accompaniment. Diagnosis, tests, medication, treatment and clinical decisions are the responsibility of your chosen hospital and its healthcare professionals. This is not an emergency service.
Send your preferred date, the hospital if you have one in mind, and whether you need preparation, accompaniment or are not sure yet. You do not need to send medical records, passport copies or detailed health information for a first conversation.
A short message is a good place to start. Tell me your plans, and we'll work out the practical next steps together.
No medical records or passport copies needed for your first enquiry.
WhatsApp opens a chat. Please send your message there to contact Tom.
Personal replies from Tom · Shenzhen time (UTC+8)